Simple
Machines
Research
Terms of Service • Messaging Policy
1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the website, services, consulting engagements, and communications provided by Simple Machines Research LLC ("Company", "we", "us", or "our"). By accessing our website, communicating with us, or using our services, you agree to be bound by these Terms.
2. Services & Consulting
Simple Machines Research LLC provides product development, software engineering, systems architecture, network engineering, and technical advisory services. Scope, deliverables, and timelines for specific client engagements are defined in separate statements of work or service agreements.
3. SMS & Messaging Terms
Simple Machines Research LLC operates an SMS messaging program to communicate with clients, partners, and prospective customers regarding inquiries, technical triage, appointment scheduling, and customer support.
- Program Description Conversational and transactional SMS text messaging for customer service, consulting inquiries, technical follow-ups, and calendar scheduling assistance.
- Opt-In & Consent You consent to receive SMS messages from Simple Machines Research LLC when you text or call our business phone numbers, submit an inquiry through our website, or request information/scheduling via phone or electronic communication. Consent is not a condition of purchase.
- Message Frequency Message frequency varies depending on your interactions, active support inquiries, and project conversations.
- Message & Data Rates Standard message and data rates may apply to any messages sent or received, as determined by your wireless carrier.
- Opt-Out & Support (STOP / HELP) You can cancel the SMS service at any time. Simply reply STOP to any text message to unsubscribe. We will send a one-time confirmation SMS verifying your opt-out. To receive assistance, reply HELP to any text message or contact us directly at info@simple-machines.io.
- Carrier Disclaimer Carriers (including but not limited to AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.
4. Intellectual Property
All content, designs, trademarks, and code published on this website are the property of Simple Machines Research LLC or its licensors and are protected by copyright, trademark, and intellectual property laws.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Simple Machines Research LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website, communication services, or technical consulting.
6. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
7. Contact Information
If you have any questions about these Terms or our messaging service, please contact us:
Simple Machines Research LLC
New York, NY
Email: info@simple-machines.io